Shipping policy
Shipping Policy
At KingsOilsL.com, we strive to provide our customers with efficient and reliable shipping services for their orders of cinnamon oil from Sri Lanka. This Shipping Policy outlines the details of our shipping procedures, including delivery times, shipping rates, and order processing.
Order Processing
All orders placed on KingsOilsL.com are typically processed within 1-2 business days. Once your order has been processed, you will receive a confirmation email with your order details and shipment tracking information.
Shipping Methods
We offer standard shipping for all orders, with delivery times varying depending on the destination. Shipping options and delivery estimates will be provided during the checkout process. Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs clearance or unforeseen delays.
Shipping Rates
Shipping rates are calculated based on the weight and destination of your order. Shipping costs will be displayed during the checkout process before you complete your purchase. We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your order.
International Shipping
KingsOilsL.com offers international shipping to select countries. International orders may be subject to customs duties, taxes, and import fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost. Please be aware of your country’s import regulations and fees before placing an international order.
Order Tracking
Once your order has been shipped, you will receive a shipment confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment and estimate the delivery date. If you have any questions or concerns about the status of your order, please contact our customer support team at info@kingsoilsl.com.
Shipping Address
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you need to update or change your shipping address after placing an order, please contact us as soon as possible to make the necessary arrangements.
Lost or Damaged Shipments
In the rare event that your order is lost or damaged during transit, please contact us immediately at info@kingsoilsl.com. We will work with our shipping partners to investigate the issue and resolve it as quickly as possible. Please retain all packaging materials and documentation related to the shipment for inspection purposes.
Contact Information
If you have any questions or concerns regarding our shipping policy, please contact us at info@kingsoilsl.com. Our customer support team is available to assist you with any inquiries or assistance you may need regarding your orders and shipments.